IT Support Bury St Edmunds · Dragonmicro

Need Help Right Now?

If you are not an exsisting cutomer of ours but are in need of support, we are here to help you!

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Existing Customer?

Whether you need IT support or a chat with our team, everything that you need is in the client area.

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Why dragonmicro?

“Good IT should never be a cost to your business”

At dragon we believe in the mantra that good IT support should never be a cost to your business. With effective planning and proactive monitoring we design and support successful IT networks to increase your productivity, all in a budget and timescale that’s dynamic to you.

On Demand Support

For those not wanting to be tied into a monthly contract, this provides you with the service that you need when you need it.

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Support Contract

Scalable and flexible, our support contracts provide all that your business could need in one simple package. Let us worry about IT.

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Pre-Paid Hours

The same great on demand service with the benefit of reduced hourly rates. Choose from our 5, 10 or 15 hour pre paid packages.

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Support Contracts

Remote Support

With a remote support contract our team of experts can resolve your problems from a distance. With no call center you speak directly to our technicians, removing the non techinical middle man and insuring that you don't spend valuable time on hold.

Remote & Onsite Support

Our all inclusive support contract covers all the bases. Be it remote support or onsite any problems experienced by you or your employees will be resolved without any unbudgeted cost. This package will provide you with all that you need from the installation of a new computer to troubleshooting a faulty server.

What Bonuses do I get with a contract?

4 Hour Responce

With a 4 hour response time guarantee you can rest assured that we will not leave you high and try.

Biannual IT Reviews

Twice a year a technician will vist your site and assess your computers and network.

Introductory Audit

When you start a new contract with us you will be provided with a full IT audit, to make sure everything is up to par.

Online Backup

Included with your contract you will receive 150GB of online storage to backup your critical data.

Call us now to find out more Infomation. 01359 243830

Adhoc Support

Infrequent Support

If you expect to have infrequent computer problems you may benefit from using us "on demand". Whenever you have a computer problem give us a call and one of our technicians will be available to help.

Emergency Callout

Server down? Internet not working? If you have a problem that can't wait for a scheduled appointment we will do our best to get a technician out to you as soon as possible.


Pre-Paid Hours

Pre-paid labour purchased in hourly blocks at a discounted rate allows you to include for IT management in your budget without unexpected charges. This service includes a four hour response time, remote web, email and telephone support. Choose from the following packages the more you buy the more you save.

Small Package

5 Hours
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Medium Package

10 Hours
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Large Package

15 Hours
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